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Replying to:
TirzahC
QuickBooks Team

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This isn't the kind of service we want you to experience, and I'd like to make it up to you, st3ns0n91.

 

With this, we will submit a case to the payments team for someone to follow up with them and they can verify the status of the payment too and investigate why it wasn't deposited into your account yet.

 

To learn more information on handling deposits on hold, check out the below articles:

 

 

Thank you for your loyalty to QuickBooks and I hope you can still extend your patience as we're working this out for you.

 

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