It seemed to me that the QB team response you got did not directly deal with your issue?  I will be fascinated to see if you get any sort of response.  and btw, I have used the feedback online feature, and have NEVER gotten a response.  I'm sure the queue is VERY long, with so many people using QB and having issues with 1, the stupid popup asking for signin, and the removal of the ability to upload bank feeds.  I don't know if this will help, but until they remove it, you can rightclick on the popup and choose close.