Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Get 50% OFF QuickBooks for 3 months*
Buy nowI'm posting this as a last ditch effort to find a solution to a recurring problem with QB's Desktop over the last several years. We have 25 users using QB Desktop of various years. 9 of them do payroll full/part time. 2 of those users are currently suffering from this issue.
What I've tried:
1) Add/remove XPS Document Writer Optional Feature
2) Manually remove XPS Document Writer Printer, Driver, Port, Manually re-add all (including downloaded driver from previous solution postings)
3)Run QuickBooks Tool Hub PDF Repair Tool countless times (always deletes XPS Writer, never recreates it).
Multiple restarts, etc. between each of the above.
There were no Microsoft windows updates recently installed, but I uninstalled the two most recent (from July) for good measure to no avail.
For one user, started in QB's 2021, the other QB's 2022. Any assistance beyond telling me to re-do what I've already done would be greatly appreciated.