I appreciate your response and clarifying your concern, JMG6.

When adding a new sub-customer, and right after choosing a parent customer, the Bill to Parent box or Bill parent customer box will automatically be marked. The system automatically recognizes the box. As you mentioned in your previous reply, we have to manually uncheck it if necessary.

Let's send your valuable feedback to our Product Development team. Sign in to your QuickBooks Online account and share your insights about the Bill to Parent box. I'll show you how:

1. Go to the Gear icon.
2. Select Feedback under Profile.
3. Enter your suggestion. Then, click Next.

We can visit these articles to learn more about handling sales, income, and customers in the program:

• Invoices and payments
• Sales and customers

Let me know if you have other concerns about adding sub-customer and managing customer information. I'll help you in any way that I can.