Hi there, @Jeep2014.
Thanks for joining this conversation. Allow me to chime in and help ensure this is taken care of for you.
A ticket was already created and forwarded to our product engineers. They are now working to fix this as soon as possible.
While our engineers are working with high priority to get this resolved, here are a few workarounds you can try to send invoices to your customers.
- You can save your invoice as a PDF and send it via email through your business or other email address.
- You can send your customer a link to their invoice through SMS or a messenger service. Simply click on Save and share link, then select Copy link and paste it in your SMS or messenger service.
- If you have a Gmail or G-suite email account, you can use the Send with Gmail feature to send invoices from your own address.
- You can save your invoice as a PDF, print it and send your customer their invoice via mail.
In case you need it, I'll add this article that tackles managing invoices in QBO for further guidance: Create invoices in QuickBooks Online.
You can also visit our website for more tips and other resources you can use in the future: Self-help articles.
Please post again or leave a comment below if you have more questions about this or anything else QuickBooks. I'm more than willing to help. Stay safe.
