I spent 2 hours on the phone with INTUIT SUPPORT yesterday with my sole purpose of just getting onto INV-74349 in order to get status update and still was not able to complete the process.  The support tech refused to simply add me to the ticket. Instead, insisted on going down the black hole of trying to resolve the issue.  When I finally thought we were to the place that my request would be honored, we "got disconect" and he never called me back.  I do not have another 2 hours or patience to do it again.