Hello samwolkoff,
Thanks for chiming in, and I appreciate your patience! Seeing that you have done all our suggested solutions and still have no luck, let's go ahead and reach out to our Support Team. They will be able to investigate further and possibly escalate this case! Here is how to connect with us:
- Within your QuickBooks Desktop, click Help at the top menu bar.
- Enter a brief description of your concern, then click Contact Us.
- To the correct support expert, we need to know what type of question you have. Give a brief description of your issue and click Continue.
- We'll provide you with a few options. You choose which one is best for you.
Let me know how the conversation goes! If you have any other questions, please let us know! The Community and I are here to help! Bye for now.
