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Replying to:
Tori B
QuickBooks Team

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I appreciate each and every one of you for your continued patience and the details that you shared with me over the weekend. 

 

I wanted to jump back in to let you all know that we have a current investigation open for this concern (INV-74349). Our engineers are working diligently to resolve this matter as quickly as possible. To be added to the list of affected users, you'll need to contact our Technical Support Team and provide the agent with the investigation number if needed. Once you're added to the list, you will receive email updates on the progress of the investigation and will be notified once it's been resolved. 

 

To connect with support: 

 

 

I will be sure to reach back here as updates become available. Take care!

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