Hi there, @matt82au.
I understand how time consuming it is when something isn’t working the way you need it. I'd like to help you figure out what's causing the sudden integration issues between Google Calendar and QuickBooks.
I’ve checked our resources and verified there are open cases relating to the Google Calendar and its entries on the invoices. Please know that our team is working diligently to prioritize this issue. Rest assured that we’ll help you generate the date and events.
If you’ve tried all the possible troubleshooting solutions outlined by my colleague above, I recommend reaching out to our Support Team. One of our representatives will pull up your account in a secure manner and investigate this issue further.
- Go to the Help icon.
- Select the Search tab and click Contact Us.
- Enter a brief description of your concern.
- Select either Start a chat or Get a callback.
I’ve included this article about modifying your sales forms, like invoices: Customize invoices, estimates, and sales receipts in QuickBooks Online. This will walk you through adding specific data and improve your business' communications.
Once done, you’ll want to read about recording invoice payments in QuickBooks Online. It contains the instructions together with a short video that will guide you through receiving the payments to balance your accounts.
Know that you can continue reaching me here with any additional questions about invoices. I’ll be right here to assist you along the way. Take care.
