Good to see you here in the Community, Tinkent2010.

Pledges or Invoices are marked as open, overdue, and paid.

Open (Sent) means that the pledge has been emailed to your customer and has an open balance. Paid means that the pledge is paid in full. Overdue means that the pledge has an open balance and is past the due date (based on the terms you set for the transaction).

We can go through the following article: Track the status of invoices in QuickBooks Online. We can find steps on how to view the status of a pledge as well as lists of other statuses that we might see on our transactions.

Additionally, you can visit the following write-up: Sales and customers. This will provide you links on how to manage your company income as well as resources about other customer-related concerns.

I'm only a post away if I can be of additional assistance or need more help with QuickBooks pledges. I'm always here to keep helping. Wishing you a wonderful rest of the week.