We'd really want to make sure that you get the help that you need, dandsconstructio.
Can you share more details about your concern? I might have the steps you need to sort it out. Other members of the forum can also see this thread and share their help as well.
In the meantime, follow these steps on how to schedule a callback or reach out to a chat support agent:
- Click the Help menu in the upper-right hand corner of your QBO account.
- Type in "Talk to a human" in the chatbox, then press Enter.
- Select Get help from a human.
- Click Chat with us or Have us call you.
Here's an article to get more information on their contact details: QuickBooks Online Support.
Please reply below to share more details or let us know if you're able to speak with one of our support agents. The Community is always here if you need anything else.
