I appreciate you for joining the thread, @EngineerUser. I've got an update regarding your concern about QuickBooks Desktop (QBDT) crashing when used.
First, know that this is not the experience we want you to have here in QuickBooks. As I check here on my end, there's an investigation about QBDT crashing and then stopping working. Our Product Engineers are aware of this issue and currently working on a fix.
What I can recommend is that you'll want to contact our Customer Care Team. This way, they can add you to the list of affected users. Updates will then be implemented, and you'll be one of the first users to get notified. To begin, here's how:
- Open QuickBooks.
- Go to Help, then select QuickBooks Desktop Help.
- Select Contact Us.
- Give a brief description of your issue, then select Let's talk, and then choose a way to connect.
In case you're using QuickBooks Desktop Pro, Premier, or Plus. Know that you can contact our support team from Monday to Friday, 6 AM to 6 PM. But if you're using QuickBooks Desktop Enterprise, feel free to reach out to our support team any time, any day.
Additionally, here's an article in case you encounter performance issues using QBDT: Resolve QuickBooks Desktop performance issues: Manage your data file.
You can check this page just in case you bump in to some potential data issues in QBDT: Resolve Potential Data Issues in QuickBooks.
@EngineerUser, know that you can always get back to me anytime if you have any additional QuickBooks-related concerns. It'll be my pleasure to help you out again. Take care, and have a nice day!
