I can sense the urgency here, @EmilyCa.
Let's sort out your concern with backing up your file in QuickBooks Desktop (QBDT).
Fiat Lux - ASIA is correct if the process of backing up your company file was incomplete. Then, the backup file extension will show as .tmp. That said, it has only been temporarily backed up.
There are ways to fix this type of issues. Thus, I suggest performing a Verify Rebuild data and utilities. Having said that, we can verify and correct the most typical data errors in your company file. Please make sure your QuickBooks Desktop is up to date as well.
Here’s how:
- Go to Window, then Close All.
- From the File menu, click Utilities.
- Select Rebuild Data.
- Follow the on-screen instructions to back up your data.
- When the tool finishes, select OK.
- Go to the File menu, then click Utilities.
- Click Verify Data, then select Rebuild Now once QuickBooks finds an issue with your company file.
Once done, create a backup file again to ensure you get all the data you want to secure.
Moreover, you’ll want to check out this article to restore a backup of your company file: Restore a backup of your company file
Stay in touch if you have more concerns about your backup file. The Community will surely assist you with this. Stay safe!
