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Replying to:
MariaSoledadG
QuickBooks Team

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Being able to fix the Outlook and Chrome crashing issue is our top priority,  RHooper1.

 

As my colleagues on this thread provided, the issue is still ongoing. At the moment, you can follow the workaround suggested by @MichelleBhwhich is turning on the Autosave feature in your Excel and Outlook. 

 

At the same time, I would also recommend reaching out to our support team so you'll be added to the list of affected users. This way, you'll be informed once there are updates on the issue. Here's how to reach them:

 

  1. Open QuickBooks.
  2. Go to Help, then select QuickBooks Desktop Help.
  3. Select Contact Us.
  4. Give a brief description of your issue, then select Let's talk, and then choose a way to connect.

 

Once your issue is resolved, you can now continue working with QuickBooks again. You may need to review your accounts to make sure they match your real life ,and credit card statement. Learn from this article on how you can reconcile them: Reconcile An Account In QuickBooks Desktop.

 

Fill me in if you have additional questions and concerns with Outlook and Chrome crashing when opening QuickBooks. I'll always be right there to help.

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