I would like the search options changed to make searching more meaningful rather than a huge waste of my time. My specific issues at the moment have to do with Truist not updating in QB Online, and the announced pricing hikes.

It's ironic that a HUGE part of the justification for the enormous price hikes over the last few years is improved customer service. That is a joke. It would take an engineer no time at all to fix the search issues on this website. It hasn't been done and it won't be done because it would put a modicum of power in the hands of your customers.