Let me provide some insights about crashing programs, @mallen_TF.
Working with Internet browsers, internal inventory system application, office 365 applications, etc. has nothing to do with QuickBooks Desktop unless you're accessing transactions from the program. To help determine the root cause of this matter, I'd suggest reaching out to your IT professional. This way, they can check your PC's settings.
Regarding to the Chrome and Slack that crashes when opening your QBDT file @cbekka, our engineer is currently working on it. That being said, I suggest contacting our suppor team to be added on the list of affected users. From there, you'll receive updates via email when update is available.
Here's how:
- Open QuickBooks.
- Proceed to Help, then choose QuickBooks Desktop Help.
- Click Contact Us.
- Give a brief description of your issue.
- Select Let's talk, and then choose a way to connect.
I'm also adding this link to learn more about our contact options and support availability: Contact QuickBooks Desktop support.
We appreciate your patience as we investigate this further. If you have other concerns with opening your QuickBooks program, feel free to leave a comment below.
