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Adrian_A
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Hi mallen_TF,

 

The file crashes when there is a damaged component in the program. To resolve the issue, ensure that you have the latest release of QuickBooks Desktop. This way, you'll always get our bug fixes and security patches.

 

If the issue persists, you can install QuickBooks Tool Hub and run the Quick Fix my Program utility. It helps resolve issues and errors that you might encounter while working in QuickBooks Desktop. We recommend running it on Windows 10, 64-bit for the best experience.

 

When you're ready, here's how to install the software:

 

  1. Close QuickBooks.
  2. Download the most recent version (1.4.0.0) of the QuickBooks Tool Hub.
  3. Open the file you downloaded (QuickBooksToolHub.exe).
  4. Follow the on-screen steps to install, then agree to the terms and conditions.
  5. When the installation is finished, double-click the icon on your Windows desktop to open the tool hub.

 

Once done, run the Quick Fix my Program utility:

 

  1. From the tool hub, select the Program Problems tab.
  2. Select Quick Fix my Program.
  3. Click OK and then open QuickBooks again.

 

You can check this link for the detailed information about the process: : Repair your QuickBooks Desktop for Windows.

 

I've also added this reference for more ideas on how to obtain the different tools that will help you fix common issues and errors: Fix common problems and errors with the QuickBooks Desktop Tool Hub.

 

I'll be around if you have other concerns with your QuickBooks file.

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