I followed the instructions and QB found NO issues. No, it did not fix the issue. The problem is, I'm guessing, within the QB program itself and if you send a reminder to a customer and they still don't pay, the next time you view/generate a reminder QB says "I already sent a reminder for that invoice so I won't send it again unless the admin creates a new schedule." I can't explain this issue any more than I already have. Guess I have to live with it and create a new scheduled reminder every month.

Thank you for your response and help for my issue.

Sharon