I am getting that same large box that occupys almost the entire screen and can not log into my account. Nothing I click on responds. I have made 2 calls to support. The first one tried to help me saying it was most likely a poor internet connection and try it again another day. The second call went straight to your version is out of date and here are the prices for the on line version and would only try to sell me that. No help at all. I don't need any of the online stuff. I have a small company and don't need payroll and all of that stuff. I have been using QB's since the late 1990's with barely any problems. Last week I got on just fine. Now I have the message "your current session ends in 29 days. for uninterrupted access log in to your intuit account today" with no where to click to log in. I am currently looking elsewhere for new software even though I still have the rights to use this as long as I want. Taking away our rights to our books and holding them hostage for more money does not seem very ethical to me. Not being able to access my accounts to get a final printing of everything is not right also. Not warning me that you will be totally shutting down my QB's in the middle of the year is not right either. The list goes on.