Is there anything still being done about this at all? Do we need to open another thread, or better yet, can you just let us talk to your IT department directly? Removing IP's from a spam blacklist is not a huge ordeal. In fact, it's quite a trivial thing. I realize you don't own the IP's in question, which tells me you're using a 3rd party service (SENDGRID) for co-lo'd servers or your mail sending. Why aren't the IP's exclusively sending mail for Intuit? Why is a company as large as Intuit using a third party at all for this sort of thing? Could we please get some answers to these questions ASAP? There is no good reason I can think of that this issue would persist for this length of time. The IP's in question aren't even included on your own list of approved IP's.