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Replying to:
Rasa-LilaM
QuickBooks Team

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Good day, ITGuy22.


I appreciate you sharing the steps you've performed to minimize the crashing issue. This solution is extremely beneficial to users who are experiencing the same problem. In addition to posting questions, the Community is a place where customers and experts can share their best practices for the product.

 

@Rcly6270, let me provide some information on why your QuickBooks crashes.

 

The issue you're experiencing is already being worked on by our engineers (INV-74349). The issue you're experiencing is already being worked on by our engineers (INV-74349). As @Mark_R mentioned, they're all hands on deck trying to find a permanent solution.

 

All affected users are encouraged to contact our Technical Support Team to be added to the notification list. This way, you'll receive email updates on the status of the investigation. 

 

You can also follow the instructions provided by my colleague above for the contact information. Meanwhile, I recommend following the workaround steps provided by @ITGuy22 to minimize the crashing problem. 

 

If your QuickBooks freezes or refuses to open, the following articles contain solutions to resolve them:

 

 

Feel free to use our online resources for tips and resources on how to easily get around any QuickBooks tasks. They cover topics such as account management, taxes, payroll, inventory, and other accounting-related processes.

 

Thank you for giving me the opportunity. You can always visit the Community for your QuickBooks concerns. I'll be right here ready to assist further. Have a good one.

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