Hi, @aperez2.
Thanks for getting back to us and sharing the details of your concern. Allow me to chime in and help fix the issue you're having with SKUs in QuickBooks Desktop (QBDT).
We haven't received any reports similar to what you're having. Since the Open PO reports shows the correct on order count, there may be a possible damage in your data.
Let's isolate this by running the built-in Rebuild and Verify tools. This automatically fixes minor company file data issues.
Here's how to do it:
- In QBDT, go to the File menu, then hover over Utilities and select Rebuild Data.
- On the QuickBooks Information window, select OK. Follow the onscreen steps to save a backup.
- Let the tool repair your file. It may take some time. QuickBooks may seem stuck, but as long as you can move your mouse, the tool is working.
- When the tool finishes, select OK.
- Go to the File menu. Then hover over Utilities and select Verify Data.
- Let the tool check your file for data issues.
If QuickBooks doesn't find any problems, select OK. You can keep using your company file. You don't have any data damage. If it finds an issue, select Rebuild Now.
If the same thing happens, check out this article and proceed to Solutions 2 - 4 for more troubleshooting steps: Fix data damage on your QuickBooks Desktop company file.
In case you need it, I'll add these articles that tackle managing PO and adjusting quantity or total value of your products in QBDT for more information:
I also recommend visiting our website for more tips and other resources you can use in the future: Self-help articles.
Please post again or leave a comment in this thread if you have follow-up questions about this or anything else QuickBooks. I'm more than willing to help. Take care always.
