It's nice to see you join this thread, aperez2.

I'd love to help you with your concern, but may I know what are you trying to achieve with on order count? Do you want to change the status or remove it? I would appreciate additional details or screenshot to help me identify which part of QuickBooks are you referring. This way, I can look for a permanent fix and prevent this issue moving forward.

In the meantime, you may want to save or visit this articles that provide answers to your How do I questions in QuickBooks Desktop: QuickBooks Community help website

Looking forward to here your response. I'll be on the look out. Have a great day a head.