Thanks for following up with the Community, netofpa. I appreciate you performing my colleague's recommended troubleshooting steps.

I've reviewed our ongoing investigation about this and can confirm it's being researched by Intuit's Product Investigations team. To receive email notifications about our investigation, I'd recommend getting in touch with our Customer Care team and referencing its case number (INV-74349). This will also help Intuit to collect the data necessary to conduct further research into what's causing QuickBooks to crash.

They can be reached while you're signed in.

Here's how:

1. In your top menu bar, go to Help, then QuickBooks Desktop Help.
2. Click Contact Us.
   
3. Enter a brief description of the issue in our Ask a question (or tell us what's wrong) field.
   
4. Hit Continue.
   
5. Select We’ll contact you for a callback or Message Us to start an instant messaging session.

Be sure to review their support hours so you'll know when agents are available.

Please don't hesitate to send a reply if there's any questions. Have a lovely day!