I understand the importance of matching your transactions correctly, @usersusan2. I need more details to help you properly and provide a resolution accurately.

To get me on the same page, can you please share more information on what happened or of what you’re referring to. I’d appreciate it if you provide a screenshot so I can replicate your concern using our test file.

Any clarification about the check and expense from Banking page will help me understand the issue better. Also, we can only approve or split the amount in the Bank feeds.

See this article to learn how to review downloaded bank and credit card transactions and put them in the correct accounts: Categorize and match online bank transactions in QuickBooks Online.

Feel free to leave a comment below and I’ll get back to you. The Community is open 24/7 to provide additional assistance. Keep safe.