What revision are you on?

^1 or F2 and you will see R5 or greater.   I believe we are on R5_101

what you have to do is call and get a case and if they don't help you let me know the case.

I figured out what i think is going on with the update and was working with engineers and can forward your case # to them..

I have been using Intuit since 1988.