@JonpriL  Thank you for your response. @Proadvsor_qq  posted this for me because I was getting error messages when I was trying to do so. 

I have previously done all of this multiple times with customer support. I have no issues or errors with my company file. Can you do it on your computer? Create a PO or SO using a non-inventory item. The does it show up under the Sales Order Fulfillment Worksheet and the Purchase Order Management Worksheet? One of the CS reps I have spent hours on the phone with had the exact same issue when they tried it. 

Thank you!