I can help you get this unrecoverable error message fixed, VickiL.

Let me share some possible reasons why you get such an error:

• Missing Windows or QuickBooks updates
• Damage to your data
• Computer issues
• Program code needs repairing

You'll have to ensure that you have the latest QuickBooks Desktop release installed. And create a backup of your company file.

Once done, you can run the QuickBooks File Doctor from the QuickBooks Tool Hub. This tool helps fix common errors in QuickBooks Desktop.

For additional solutions on fixing error codes, refer to this article: Unrecoverable Error: General Troubleshooting Steps.

Know that the Community is here if you need more help resolving the errors while doing tasks in QuickBooks. Keep safe, and have a wonderful day!