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Replying to:
Rubielyn_J
QuickBooks Team

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I can understand where you're coming from. I'm here to provide some steps you can do to help open your QuickBooks successfully.

 

We are aware of this issue with QuickBooks Desktop and are currently looking into it to find a fix. In the meantime, I suggest contacting our support team so you'll be listed to one of the affected users. 

 

We can also use the [Alt] key before opening the company file. Another way is to keep the Home window from appearing is to change the preference. 

 

Here's how:

 

  1. Go to the Edit section.
  2. Choose Preferences.
  3. Click Desktop View and My Preferences.
  4. Uncheck the Show home page when opening a company file option.

 

I've added this article for more information on how to resolve problems when QuickBooks crashes or closes: While working in QuickBooks, QuickBooks closes unexpectedly (crashes with or without an error).

 

Fill me in if you have further concerns with opening your QuickBooks company file. I'll be around to assist you always. Stay safe!

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