Sam,

I am now having the same problem, July 2022. Did you find a resolution? I've done everything except re-install microsoft office. I would like to know if that worked before I tackle that challenge!

I never had any issues until 7/28/22. 

I was on with QB customer support for 1.5 hrs last week.... they just told me my laptop processor was too slow! I've used QB on the same computer since 2020. I also installed on a newer laptop with a faster processor, and still got similar issues, except it froze up completely when I tried to email... instead of shutting down.

thank you