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We take customer satisfaction seriously and are glad to hear from you, Wallboard. Allow me to step in and get you pointed to the right support.
Unrecoverable errors can arise in a diversity of scenarios, including but limited to the following:
- First attempt to open a company file
- Any Windows in a business file must be closed
- Making a backup
- Creating a portable document format
- Obtaining a payroll update
If you've already tried out all the steps provided by my peers above, and still getting the same issue, I'd suggest getting in touch with our QuickBooks Desktop Support.
They have the tools required to create and submit a ticket about this on your behalf. To ensure we address your concern on time, check out our support hours. Here's how to get in touch or chat with us:
- Go to https://quickbooks.intuit.com/learn-support/en-us/contact.
- Choose your QuickBooks Product.
- Select your QuickBooks version.
- Give a brief description of your issue and click Continue.
- Then choose a way to connect.
Additionally, I recommend visiting this link: Resource Hub. This will provide us with resources and videos about managing QuickBooks Desktop accounts, income, expenses, inventory, and running reports.
If you have any other questions or need anything else in QuickBooks, let me know in the comment below. I'll be more than happy to help you in any way I can, Wallboard.