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kr_jacobsen
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Hi, 

 

I'm using QBDT Pro 2020 (Canadian Version) on a Windows 7 HPEliteBook.

 

I received an automatic update about a month ago ( I thought I have automatic updates turned off ???) Anyway, I now wants me to install the update. I believe it is the QB browser update based on the R version.  Its mandatory. Each time I open QB It has told me that I have 3, 2, and now 1 opportunity left to open QuickBooks without installing (fortunately I hibernate my computer at night).

 

My concern is: Will the updated browser work with Windows 7 (Up to QB 2020 Win7 is compatible), but is te browser?  What if I can't open QB - like so many here?

 

I can't get a straight answer from QuickBooks and Technical Support is "busy helping customers with urgent matters and is unavailable at this time" according to the customer service rep I spoke with. Are all customers having issues with this new browser update now?

 

Is there a way to delete the uninstalled update file and just leave things as they were, using the unsupported IE11?  I do not use any bank feeds and I don't do payroll anymore (although the subscription is still active, for now.

 

Any help will be appreciated.

 

KJ

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