Thanks for joining this thread, Todd_RCGNE.
All the steps mentioned by Giovan_G can fix crashing issues with the software. Since you're still experiencing the same issue despite performing all the steps above, I recommend contacting our QuickBooks Care Team. This requires a thorough investigation from our technical support so they can work on this in a secure environment as well.
- In your QuickBooks Desktop program, go to Help > QuickBooks Desktop Help.
- In the Have a Question window, click the Contact Us link at the bottom.
- From the Contact Us page, select any topics.
- Under Here's how to connect with a QuickBooks expert section, click the Start a Message or Get Phone Number button.
You can also get our direct phone number on this link: Contact QuickBooks Desktop support.
Please take note that our support hours for QuickBooks Desktop Pro, Premier, and Plus start from M-F 6 AM to 6 PM. For QuickBooks Desktop Enterprise, we're available any time, any day.
If you need other helpful articles in the future, you can always visit our QuickBooks articles: Help articles for QuickBooks Desktop.
The Community is always open if you have other questions running your QuickBooks. Have a good one.
