Thank you for dropping by the Community today, americancomputerenterprises.
I appreciate you sharing the steps you took to move past the error, especially the outcome. This information will direct our next steps in resolving the issue. I’m here to help and will show you how to accomplish the troubleshooting steps.
Let’s install and run the Windows Service to optimize the performance of your customer’s Intuit Data Protect (IDP). You might want to seek further assistance from an IT professional.
Once completed, notify your customer to turn on the computer to check the error. If the issue persists, download and install the QuickBooks Tool Hub. This built-in utility is used to resolve common errors you encounter when working in QuickBooks.
Here’s how to run the tool:
- Make sure to close your QuickBooks.
- Then, download the latest version of the QuickBooks Tool Hub and click Save File.
- Open the QuickBooksToolHub.exe link.
- Follow the on-screen instructions to complete the installation process.
- Next, double-click the icon on your desktop to access the tool hub.
Here’s an article that covers all the information you need on how to: Fix common problems and errors with the QuickBooks Desktop Tool Hub.
These resources also provide detailed instructions for configuring the IDP as well as answers to frequently asked questions about the backup tool program.
Feel free to leave a comment below for other QuickBooks concerns or additional questions about IDP. I'm always available to help in any way I can. Have a wonderful day.
