Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Get 50% OFF QuickBooks for 3 months*
Buy nowHello there, boxesrus.
The best way for us to correct the transaction from Michigan Caterpillar to Caterpillar is to delete and recreate it.
Since there's a payment associated with the invoice, we'll have to delete both the invoice and payment. We can do it from the customer's account. I'll show you how:
Once done, recreate the invoice for Caterpillar and make a payment with it. Then, you can do a mini reconciliation method to correct your reconciled account. For more details, we can refer to this article: Reconcile previously deleted and re-entered transactions. This provides complete steps and instructions.
Also, we can check these articles for additional information about the reconciliation process in the program:
Let me know if you need help with handling transactions and more details with reconciliation. I'm always glad to help in any way I can.