This reply does not help the issue at hand in anyway unfortunately. Quickbooks needs to investigate more into what is causing this. I should not select a product item and another name pops up in place causing major issues in invoicing on a day to day basis. When typing in the ENTIRE work of the product and the product still doesn't show up as the first choice--there is a deeper coding problem. I have never dealt with this issue until September.... and it seems like a new glitch is added in each month since.