Thanks for coming back, Susan607.

That's great to hear that the troubleshooting steps provided by my colleague resolved your banking issue. Feel free to browse this link here if you need help with other tasks in managing your bank transactions. It'll route you to our general banking topics with articles.

Keep in touch if you need any assistance with reconciling your accounts, or if there's something else I can do for you. I've got your back. You have a good one.