Hey there, @150776.

Welcome to the Community! Thank you for joining this thread and sharing your concern. I'm here to share some steps for you to get around this.

Do you have a Gmail? In QuickBooks Online, you can now send invoices from your Gmail address, and we hope to add more email providers in the future. I'll show you how to set it up in no time.

Here's how:

1. Create an invoice or open an existing one.
2. Once you fill out the necessary fields, select Save and send to open the preview window.
3. Above the customer’s email, select the From dropdown.
4. Choose Add Gmail address, then Connect Google account.
   
   
5. Enter your Gmail address in the sign in window, then Next. If your computer remembers your Gmail, pick the email you want to use. Then Allow and you're good to go.
6. Enter your Gmail password, then Next.
7. Click Allow. Then you're ready to send invoices.

Then, if your customer wants to make a payment, enter the transaction manually.

We'd also appreciate to hear your thoughts and ideas through your account. Our product development team reviews all the feedback we receive to ensure we’re meeting the needs of our customers.

Here's how:

1. Go to the Assistant feature.
2. Type in Submit Feedback.
3. Choose Add a feature.
4. Enter your suggestions.

Keep me updated on how these steps turn out and let me know if you need further assistance managing your invoices. I'm always around to help.