Hello, vmdavis0213.
I'd like to barge in and ensure that your employees will be able to speed up the process of creating your invoices.
In QuickBooks Online (QBO), the parent items are sorted alphabetically. However, the sub-categories will be listed under the parent item, which breaks down the sorting of the products/services.
To get you done faster, you may consider manually typing the first 2 or 3 letters of the item name from the Products/Services section. This way, you can find the item easily.
I got you these articles that you can use for reference. These links provides detailed information about filtering your transactions and adding items in QBO:
Let me know by leaving a comment if there's anything else you need help with. I'm always here to have your back. Keep safe!
