Get 50% OFF QuickBooks for 3 months*

Buy now
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Work smarter and get more done with advanced tools that save you time. Discover QuickBooks Online Advanced.

Reply to message

View discussion in a popup

Replying to:
GlinetteC
Moderator

Reply to message

It sounds like you've been through a test about opening QuickBooks Desktop, Lheidenreich1.

 

I want to assure you that I'll help you get this fixed. Below are the possible reasons why QuickBooks crashes:

 

  • Your company name may be too long.
  • You may have a damaged or missing QBWUSER.INI file.
  • You may have corruption on your hard drive.
  • Your program files or QuickBooks Desktop installation may be damaged.
  • You may have a damaged Windows operating system.

 

If you haven't already, you can run the Quick Fix my Program from the QuickBooks Tool Hub. This will run a quick repair on your program. Here's how:

 

  1. Download and install the latest QuickBooks Tool Hub.
  2. Once done, open the file and select Program Problems.
  3. Select Quick Fix my Program.
  4. Start QuickBooks Desktop and open your data file.

 

If the problem continues, you can check this article and proceed with other troubleshooting steps to help fix the crashing issue: Fix issues when QuickBooks has stopped working.

 

Also, I encourage you to visit our Help page. We have articles if you need tips for your future tasks.

 

Get back to the Community again if you have any other QuickBooks queries. We are always open to help.

Need to get in touch?

Contact us