Okay. I just spent the last 25 minutes with Quickbooks support and a chat box. They took control of my computer and I followed their cursor. You have to be able to sit and watch and do. What they did was basically "updated Quickbooks to the latest release version".I was in Help/Update QB Desktop/Update now. You need to get QB up and running before you can do this, I think. I have just kept QB up and minimize it at the end of the day. I restarted my computer while they were still on with me and it did not crash. I am hopeful that this worked and it won't crash anymore. Here is the email they just sent me as to how I got to communicate with this support person. 

Hello STEPHANIE GOES,
 

Thank you for contacting us.

Here are the steps on how you can contact us: 

Please follow these steps:
 In QuickBooks:
 1 Go to Help menu.
 2 Click Contact us at the bottom of frequently asked questions.
 3 Type your Question or Inquiries (call me back).
 4 Select call me back option.
 5 Confirm the information and the callback.
 6 Click close.

You could also place a callback request or initiating a chat through this link: https://quickbooks.intuit.com/learn-support/help/en-us/contact-us

If you have additional questions about QuickBooks Desktop or the specific topics we discussed, you can go to our Learn and Support website: https://community.intuit.com/quickbooks-desktop to know more, post questions and interact with other QuickBooks users.

Thank you,

Kirth Michael

Intuit QuickBooks Desktop Support