I understand that you really need to resolve this error, moonstone1, vherodillman.

I can see the urgency of getting this resolved. Since you've completed all the steps to fix this concern, yet the error persists, I recommend reaching out to our Customer Care Team. They have additional tools that will help investigate this further, once it has been open, you’ll be receiving an email notification about the updates and progress of the investigation.

Here' how to contact our technical support:

1. Select QuickBooks Desktop Help from the Help menu.
2. You can also press F1 on your keyboard to bring up the same Help Panel.
3. In order to route you to the correct support expert, we need to know what type of question you have.
4. Click Continue.
5. We’ll provide you a few options. You choose which one is best for you.

I encourage checking our support hours first to ensure that we address your concerns on time.

Additionally, if you need some resources or answers to frequently asked questions, you may browse some topics from our Help Article page.

I want to make sure you are taken care of. You can always visit the Community page if you have questions in the future. I'll always have your back.