I appreciate you for providing detailed information, @sajidrasheed.
I can help you fix the issue with your missing sales order in QuickBooks.
Let's delete the whole sales order transaction and the invoices link to it and recreate them and ensure to specify what to include on the invoice. To do this, here's how:
- At the top menu bar, click Customer.
- Go to the Customer Center.
- Select Transactions.
- Click Sales Orders.
- Look for the sales order transactions you want to delete.
- Click Delete.
- Select Save & Close to apply the changes.
Once you're done deleting the sales order, please check out the this link in recreating the sales order: Create a sales order
If this is not the case, let's perform some troubleshooting steps to isolate and fix this issue. I recommend updating your QBDT to the latest release to ensure the system is running on the newest patch and fixes. Then run the Verify Rebuild tool to fix this. This scans your company file for errors and self resolved them right away. Let me show you how.
To Verify:
- Go to the Window menu and select Close All.
- Then, go to the File menu.
- Select Utilities.
- Click Verify Data.
To Rebuild:
- Go to the File menu.
- Select Utilities.
- Click Rebuild Data.
You can also check this link for more detailed steps: Verify and Rebuild Data in QuickBooks Desktop.
Once you're all set, you might want to check out these articles that can guide you on how to modify your reports and record your customers' payments:
Let us know if you still have other concerns about Sales Order . We'll be here to help. Have a great day.
