Get 50% OFF QuickBooks for 3 months*

Buy now
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Work smarter and get more done with advanced tools that save you time. Discover QuickBooks Online Advanced.

Reply to message

View discussion in a popup

Replying to:
PUCC_Treas
Level 3

Reply to message


@PUCC_Treas wrote:

 

Based on where I can always trigger, I would suspect that your IE replacement code/browser is not playing nice with new versions of Windows 11, because it is always in the website browser page where you can download the tool hub, but before I actually have any interactions with the site.  And since that IE replacement browser code is probably always present in QB in some form, it might explain the intermittent nature of when this occurs.  If that change was implemented in the May timeframe as IE was approaching end of support then that would explain why the generic 2021 install without updates didn't seem to be problematic. 

 

In regards to the above comment I made in last post I am attaching a lot file that would seem to agree with the observation.  A couple of errors are being logged including this:

10:10:54:791 Error 1 QBRecommendations RecommendationsProvider : Error during loading of Recommendations System.Exception: LibraryContext is not initialized
at Intuit.QuickBooks.RecommendationsLib.LibraryContext.get_CurrentContext()
at Intuit.QuickBooks.RecommendationsLib.RecommendationsProvider.GetAccessPointConfiguration()
at Intuit.QuickBooks.RecommendationsLib.RecommendationsProvider.LoadRecommendations()

 

And this:

10:11:1:779 Information 1 QBBrowser
AppshellV2 {"AuthRealmRequired":"","WindowTitle":"QuickBooks","Width":"1200","Height":"900","MinHeight":"600","MinWidth":"600","IsWindowResizable":"True","HapId":"HAP_NO_HAP_ID","TitleChangeSupported":"1","EnableFileDownload":"True","PluginId":"CEFBrowserPlugin","Url":"http://http-download.intuit.com/http.intuit/QBDT_HELP/QBDTUrlRedirect.html?QBURL_ID=article000111&QB...","AuthFailureFallbackUrl":"","WindowType":"MODAL","Auth":"none","PreRoaUrl":"","BringMDIWindowToTop":"False","CalloutControlId":"14352","IsAuthFailureRedirectionRequired":"","ShowStatusBar":"1","SSLCertSupported":"1","ShowAddressBar":"0","ShowNavigationBar":"1","ShowProgressBar":"1","DownloadAnimationSupported":"1","UniqueUrlSupported":"0","EnableBrowserExperience":"True","BootstrapJS":"XXXXX","PostData":"XXXXX","RFAPreRoaUrl":"","RFAUrl":"","RFAPointOfNeed":"","RFABusinessRoles":"","RFAOfferingRoles":"","RFAShowEducationPopUp":"","RFAShowRFA":"","HideModalTitleBar":"false","AuthMMACARoleCheckRequired":"","AuthUrlRealmMarkerEnabled":"","Hydrator":"","ODHydrationURL":"","ShowCustomBrowser":"false","CustomBrowserName":null,"WorkflowRequirelocalFileAccess":"false","BrowserInstanceId":"biid-appshell-2-ac4ede92-feea-4592-a738-4d6d2b3f01d4","JsObjects":{"jsId-24-b97a355a-822f-4c21-852d-fb404a3d860a":"AuthenticateFromQBDT","jsId-25-2c208854-7190-4070-86ef-f15bbbd1c0b9":"PaymentsCompanyInfo","jsId-26-3d4d48e5-e6b5-4172-837e-6ad7e545ea80":"ActiveXCCTransaction","jsId-27-4040d14b-f1bf-4555-8df2-eecda34b9be1":"ActiveXAppParametersBizObject","jsId-28-83192655-1081-45ba-aaca-3eca3848c250":"ActiveXTDTBizObject","jsId-29-f9401e35-4ae3-47b2-ad1c-d2ed92c07b7d":"ActiveXNAuthBizObject","jsId-30-2f8c1bf8-57c3-4adf-9a88-466953916fef":"ActiveXWindowExternal","jsId-31-65c08238-55ca-4d39-9d09-97d2093b2cde":"ActiveXQBSDKBizObject","jsId-32-3ca2bd71-4e86-42e8-b1bd-b53bd62a0575":"ActiveXPrefsBizObject","jsId-33-c282c289-2eb8-4d28-bb56-0f7bca7ff36e":"NAuthBizObject","jsId-34-c28c6abd-431e-40f5-b5f4-3431dd1c3fbc":"PrefsBizObject","jsId-35-1cc04989-a967-496d-811c-113e2980634d":"TDTBizObject"},"CallbackId":"callbackid-2-d6ecc4f8-e728-4805-8878-9cac25c8341b"}
10:11:3:19 Error 1 FeaturesInterop AppshellV2: Exception in QBBrowserInterop::LaunchBrowserAsModalSystem.ArgumentOutOfRangeException: TimeSpan period must be less than or equal to Int32.MaxValue.
Parameter name: value

 

 

Need to get in touch?

Contact us