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Glad you visited us about the issue with QuickBooks Online (QBO) performance on different browsers, @VickieP.
I want to make sure you're able to use QuickBooks without any issues in the future, so you can print your transactions properly.
Since this is a recurring issue with multiple browsers, I highly recommend contacting our QuickBooks Online Care Team this time. They can check if there are similar reports from other users and help open an investigation on this unexpected behavior. Here's how you can get our contact information:
They can help report this to our engineers who can help with program bugs and other technical concerns. Follow these steps to reach out to a live agent:
- Go to the Help menu then choose the Search tab.
- At the bottom click on Contact us.
- Enter the keyword Account Management and Billing in the What can we help you with? box.
- On the next screen, scroll down to How would you like to connect with us section.
- Choose your contact information to initiate a discussion with a live agent.
When you're connected, provide all the information about your concern or request a viewing session when needed.
Post here again if you have other concerns with QuickBooks Online performance. I'll be right here if you need further assistance. Have a nice day.