Get 50% OFF QuickBooks for 3 months*

Buy now
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Work smarter and get more done with advanced tools that save you time. Discover QuickBooks Online Advanced.

Reply to message

View discussion in a popup

Replying to:
CHRISD11
Level 1

email issues - quick books accountant 2020

Hi, I wonder if somebody can please help me, this is driving me mad.

 

Up until a few weeks ago I was able to e-mail invoices by pressing the e-mail tab and my outlook would open up an e-mail for me to send. I've been doing this for years with no issues. Now QuickBooks opens up an e-mail panel with a preview where I press send and the e-mail does not send, it keeps asking for my e-mail password, I enter this and it will not accept it.

 

I would really like to go back to the simplicity of clicking the e-mail tab and outlook open in an e-mail that I can just add to with any text I want and send, but now I'm stuck with this really awkward situation where QuickBooks wants to send the e-mail and wants my e-mail password but does not accept it. Help help help. I have gone through the e-mail settings within QuickBooks probably 100 times and they are all correct I just don't know what to do now.

Need to get in touch?

Contact us