Hello there, Cassandra Nelson.
I appreciate you letting us know about Chrome crashing when switching QuickBooks files. Let me provide one more troubleshooting step to fix the issue.
You can start by closing QuickBooks and other components running in the background. Here's how:
- Go to your Task Manager then highlight all applications that start with .qb, QuickBooks, or Intuit.
- At the bottom. Click End Task.
- Close Task Manager window.
Once done, open and run QuickBooks by selecting Run as the Administrator. Make sure to download the latest product updates to ensure you have the most recent update.
Check Chrome again, and if it still crashes, I recommend contacting our Live Support Team. They can create a case to further investigate this issue.
Don't hesitate to post again if you have other concerns. I'm always around here in the Community forum to answer your questions.
