Hi there, jamesbberg.

I appreciate you for getting in touch with us here. I know you've spent so much effort and time to make this work. We're here with you every step of the way to make sure things run smoothly.

We continue working to identify the cause of this issue to provide a solution and will notify you with updates regarding the status via email.

In case you'll need helpful links and guides to assist you in doing QuickBooks tasks, you can visit our QuickBooks Help page. From there, you'll find a number of help articles and even video tutorials based on the QuickBooks feature you've searched. You can also bookmark them in your browser for easy access and use them as your future reference.

Feel free to post here again if you have any other QuickBooks Desktop concerns. I'm always around to help. Have a good one.