Hi there, @stephaniegoes,jamesbberg, BethFrisco, and Sousa N Associates.

I understand the urgency to fix the issue with QuickBooks Desktop 2022 which crashed and stopped working. I appreciate all the steps you've performed to get this resolved.

That said, I'd highly suggest contacting our Customer Support Team about this matter. They have the tools to check this further and create an investigation ticket to get this prioritized with our engineering team.

Just follow the steps shared by my colleagues above on how to reach them. To ensure we assist you on time, please check our support hours.

Also, I'll be sharing this article that contains the new features that will help you streamline your daily accounting tasks in QuickBooks: What’s new in QuickBooks Desktop 2022.

You can always count on us if you have other concerns or inquiries. The Community is always here to make sure that everything is taken care of.