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Hawthorne-IS
Level 3

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I started having this issue with the latest automatic update of Quickbooks desktop. It was absolutely fine before the update, and nothing else on the computer has changed.

 

I can barely work right now. QB crashes 5-6 times with no error message at all on startup, at various stages of the startup. Sometimes it will be OK until I actually try to do something, like create an invoice. Once it actually gets going and stays going, it's fine. My habit is to enter an invoice before going out on a job, then minimize QB so if the job changes on site, I can remote in and update the invoice before sending it to my customer. If I make it that far, it works, but I cannot continue to fuss with the program 5-6 times a day just to get a stable instance running. I need to actually go out and do the work.

 

I have run the Tool Hub quick fix and the full fix. I have run the file doctor. I have done *all* of this multiple times. I can't run my business this way.

 

This started with the last automatic update. Something was changed that made the program unstable. I'm running Windows 10 on an older machine, but it was absolutely fine before the update, which was only a few weeks ago. I keep hoping to see a fix posted or another update, but the complete and utter, irresponsible attitude on Intuit's part that it must be something on the user end is crap. If Intuit does not own this problem and FIX IT, I will be forced to cancel my subscription and find another accounting program. I need to actually do my work, not fuss with an unstable program.

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